Services + Fees

What you can expect as the standard of care

  • A targeted but thorough evaluation that will span more than one session

  • A clear working diagnosis and, if indicated, medication recommendations and their FDA and non-FDA indications for use as well as risks.

  • Our providers will contact you every month or more frequently to monitor medication response and side effects.

  • Follow-up will be completed with a combination of live video, phone calls or secure messaging depending primarily on the clinical need, with attention paid as well to convenience.

  • Psychotherapy as part of your care

Patient Services (We only treat Patients in New York State)

  • Psychotherapy - where people can improve their lives by working out their psychological and emotional problems in a one-to-one relationship with a therapist. The most common types are:

    1. Cognitive Behavioral Therapy

      1. Cognitive Behavioral Therapy for Insomnia (CBT-I)

    2. Insignt Oriented Therapy

    3. Supportive Therapy

  • Second opinion evaluations for diagnosis and treatment

  • Parent Counseling - designed for parents who need advice and guidance in dealing with their children.

  • Psychological Testing - psychological assessment services for adult problems with cognition

    1. Memory Impairment

    2. Attention deficits

  • Medications - psychopharmacological treatments both FDA approved and non-FDA approved

  • Genetic testing for medications - non-invasive testing and interpretation to help unlock what your body needs to feel better, faster.

Professional Services (New York State Only)

  • Second opinion consultations for psychopharmacological treatments

  • Psychiatric treatment consultant for Primary care physicians

  • Affiliate relationships for outpatient primary care services

  • Emergency support and coverage for private and clinic-based practices

  • Psychotherapy supervision

Cost, Billing, and Insurance

All other commercial plans generally cover mental health services but our clinic would be considered an out-of-network provider. This means you would receive a superbill and receipt that you can submit to your insurance company for reimbursement of services. You may provide your insurance company with this bill and be reimbursed 50-100% depending on your plan. Please call your insurance company and find out whether they cover out-of-network services. Medicaid and/or Medicare, most HMO and EPO plans do not reimburse out of network.

Prior to your appointment, you can inquire with your insurance company to find out about your out-of-network coverage, co-pay obligations, deductibles, or any pre-authorizations that may be needed. You can find out your out of network benefits by calling the number on the back of your insurance card. Please note that insurances usually do not reimburse for fees outside of appointment times which includes charges for no-show, late or cancellation fees, such as paperwork fees.

Ask about whether or not there are "out-of-network" benefits and if so, how much is reimbursed.

Ask about any deductibles that must be met before these benefits are active, make sure to ask if the insurance has two sperate deductibles, one for "in network", and one for "out of network".

Ask if a referral or prior authorization is required and if there are limits on the number of therapy visits in a given time period.

Ask how to submit claims for reimbursement (typically this is done online or by mail after the provider gives the patient a receipt that includes all relevant diagnostic and service codes). You can consider using an app such as Better Claims or Reimbursify or submitting directly through the insurance company by calling them and asking what are the steps. We do not do courtesy billing or balancing billing.

​Codes commonly used:

90792 – Initial evaluation

99212 – Medication check, straightforward

99213 – Medication check, low complexity

99214 – Medication check, medium complexity

90833 – plus psychotherapy, 16-37 mins

90836 – plus psychotherapy, 38-52 mins

90838 – plus psychotherapy, >52 mins

What's the benefit if you chose a out of network treatment team:

  1. Privacy – we don’t have to send your information to insurance. (Do know that the superbill requires a diagnosis and keep in mind that the insurance may request your medical records from us. )

  2. Flexibility – no limits on services you can receive or the number of sessions you can have.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost, which can only be established after your initial assessment. You will be provided details on the cost for just the initial assessment before the session. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.